Privacy policy

Transfere (“we”, “the studio”) produces commercial photography, video, colour grading, post-production, 3D rendering and motion graphics for brands and agencies. This notice explains how we handle personal data and client media when you visit https://transfere.icu/, write to info@transfere.icu, call +31 10 413 5827, or commission a production.

Who is responsible

The controller is Transfere, Witte de Withstraat 61, Rotterdam 3012 BN, Netherlands. Privacy requests go to info@transfere.icu. We process data to answer briefs, perform contracts, keep production records, meet accounting duties and, where the law requires it, to establish or defend legal claims. The legal bases are contract, our legitimate interest in running a production company, and legal obligation.

What we collect

From clients and enquiries we usually collect name, role, company, email, phone, project notes, call sheets, location permissions, and the likeness of talent or staff who appear in commissioned stills or films. From the website the host may keep technical logs (IP address, browser, pages requested). We do not buy marketing lists. The contact form opens your own email app; nothing is stored on this site.

Call sheets, cast lists and release forms sometimes hold dates of birth, ID numbers or emergency contacts because insurers or locations ask for them. We collect only what a given job requires and never use those fields for marketing.

Client media

Raw stills, video, audio, CGI assets, grades and masters are processed only to deliver the commissioned work and the archives named in the contract. We do not use a client’s unpublished footage to train public AI models, sell stock, or retarget ads. Publication rights follow the production contract. Unused castings and rejected selects are deleted or returned as the contract states.

Processors and transfers

Processors may include secure file transfer, cloud edit and storage, colour-managed review, accounting and email. Transfers outside Netherlands happen only when a production, vendor or cloud region requires it, with contractual safeguards. We do not sell personal data.

Retention

Briefs and invoices are kept for the statutory accounting period under Dutch law. Working camera files stay for the revision window in the estimate, then follow the archive clause. Enquiry emails that did not become a job are deleted within 24 months unless a dispute requires a longer hold.

Your rights

You may ask for access, correction, deletion or restriction of your personal data, and object to processing based on legitimate interests. You may complain to the supervisory authority in Netherlands or, inside the EU and EEA, to your local authority. This site is meant for business clients and we do not knowingly collect data from anyone under 16.

Third-party widgets

This site embeds no social widgets, chat tools, advertising pixels or third-party frames. Contact is by email or telephone only.

We update this notice when our pipeline or vendors change. The current version is this page.